Collections and Opening Times
Orders can be collected any time during our opening hours. We will send a text message or email to confirm that your order is ready. Placing a Click & Collect Order on the Wild Tails website up to 7 days before collection ensures that we can reserve your items for you.
The address for collection is Wild Tails, 20 High Street, Tonyrefail, Porth, CF39 8PG. Telephone 07729 266457
We are open 10am to 6pm Monday to Friday
Open 10am to 4pm Saturdays and
Sunday 10am to 2pm
Delivery Services
We now deliver to all main land UK addresses.
Please make every effort for someone to be available to receive the parcel on the agreed date and time slot. Customers will be responsible for the parcel once it has been delivered. If there is no reply, the parcel will be left at the Shipping Address by the main door unless you have left us specific instructions.
Frozen food will need to be placed in a freezer as soon as possible. Wild Tails does not take responsibility for products spoiling or being stolen or damaged after the delivery has been made.
Local Delivery
If delivering near to our shop in South Wales, we will mostly hand-deliver your order ourselves. The table below shows our delivery days and locations. Locations marked in orange are every other week.
Deliveries are completely FREE to the following areas near our shop in Tonyrefail in South Wales: Church Village, Beddau, Efail Isaf, Tonteg… and of course, Tonyrefail. Please spend over £10.
Delivery charges are calculated on the Check Out page.
Deliveries in the wider CF postcode area are FREE for orders over £40. Please note – Free delivery is calculated based on the total after any other discounts have been applied. Delivery charges are calculated on the Check Out page.
| Date | Day | The Wild Tails team will be hand-delivering to these places and the surrounding area… | Week |
| 16th September | Tuesday | Beddau, Bridgend, Creigiau, Gilfach Goch, Llantrisant, Llantwit Major, Roose, St Athan | 1 |
| 17th September | Wednesday | Abercynon, Aberdare, Ferndale, Glyncoch, Tonypandy, Tonyrefail, Pontypridd, Porth | 1 |
| 18th September | Thursday | Barry, Caerphilly, Cardiff, Church Village, Penarth | 1 |
| 23rd September | Tuesday | Beddau, Bridgend, Bridgend Valleys, Gilfach Goch, Llantrisant, Maesteg, Pencoed | 2 |
| 24th September | Wednesday | Pontypridd, Porth, Tonypandy, Tonyrefail, Treorchy | 2 |
| 25th September | Thursday | Church Village | 2 |
| 1st October | Tuesday | Beddau, Bridgend, Creigiau, Gilfach Goch, Llantrisant, Llantwit Major, Roose, St Athan | 1 |
| 2nd October | Wednesday | Abercynon, Aberdare, Ferndale, Glyncoch, Tonypandy, Tonyrefail, Pontypridd, Porth | 1 |
| 3rd October | Thursday | Barry, Caerphilly, Cardiff, Church Village, Penarth | 1 |
| 8th October | Tuesday | Beddau, Bridgend, Bridgend Valleys, Gilfach Goch, Llantrisant, Maesteg, Pencoed | 2 |
| 9th October | Wednesday | Pontypridd, Porth, Tonypandy, Tonyrefail, Treorchy | 2 |
| 10th October | Thursday | Church Village | 2 |
| 15th October | Tuesday | Beddau, Bridgend, Creigiau, Gilfach Goch, Llantrisant, Llantwit Major, Roose, St Athan | 1 |
| 16th October | Wednesday | Abercynon, Aberdare, Ferndale, Glyncoch, Tonypandy, Tonyrefail, Pontypridd, Porth | 1 |
| 17th October | Thursday | Barry, Caerphilly, Cardiff, Church Village, Penarth | 1 |
| 22nd October | Tuesday | Beddau, Bridgend, Bridgend Valleys, Gilfach Goch, Llantrisant, Maesteg, Pencoed | 2 |
| 23rd October | Wednesday | Pontypridd, Porth, Tonypandy, Tonyrefail, Treorchy | 2 |
| 24th October | Thursday | Church Village | 2 |
UK Wide Deliveries and Special Deliveries
Frozen Items
If you need a special delivery or the shipping address is not here in the CF postcode area AND your order contains frozen items, then we can use an Overnight Delivery Service. Delivery is guaranteed before 10.30am. Delivery days for the Overnight Service are Wednesday, Thursday, Friday and Saturday. Please do not complete your order online. Instead, please contact us at least 2 days before the required delivery date on 07729 266457. The delivery charge will be £17.05 up to 15kg with an additional £0.34p per kg up to 100kg. If the shipping address is in Scotland or Northern Ireland then the cost may be greater.
When using a professional courier, tracking information will be sent to the email address you have provided.
Non Frozen Items
If ordering only non frozen items then the delivery charge automatically calculated on the Check Out page will be correct and there is no need to contact us.
When using a professional courier, tracking information will be sent to the email address you have provided.
Regular Orders / Subscriptions
If you would like a regular order with no commitment, please ask in the shop or contact us via email, social media or call on 07729 266457. We will be happy to arrange. We do not currently take payments for regular orders automatically or insist that delivery be on a certain date (as per a subscription programme). We would prefer to give our customers more flexibility.