Collections and Opening Times

Orders can be collected any time during our opening hours. We will send a text message or email to confirm that your order is ready.  Placing a Click & Collect Order on the Wild Tails website up to 7 days before collection ensures that we can reserve your items for you.

The address for collection is Wild Tails, 20 High Street, Tonyrefail, Porth, CF39 8PG.  Telephone 07729 266457

We are open 10am to 6pm Monday to Friday

10am to 4pm Saturdays and

We are open most Sundays from 10am to 2pm (it will say here if we are closed)  

 

Delivery Services

We now deliver to all main land UK addresses.

Please make every effort for someone to be available to receive the parcel on the agreed date and time slot. Customers will be responsible for the parcel once it has been delivered. If there is no reply, the parcel will be left at the Shipping Address by the main door unless you have left us specific instructions.

Frozen food will need to be placed in a freezer as soon as possible. Wild Tails does not take responsibility for products spoiling or being stolen or damaged after the delivery has been made.

Local Delivery

If delivering near to our shop in South Wales, we will mostly hand-deliver your order ourselves. The table below shows our delivery days and locations.  Locations marked in orange are every other week.

Deliveries are completely FREE to the following areas near our shop in Tonyrefail in South Wales: Church Village, Beddau, Efail Isaf, Tonteg… and of course, Tonyrefail. Please spend over £10.

Delivery charges are calculated on the Check Out page.

Deliveries in the wider CF postcode area are FREE for orders over £40.  Please note – Free delivery is calculated based on the total after any other discounts have been applied.  Delivery charges are calculated on the Check Out page.

Date Day The Wild Tails team will be hand-delivering to these places and the surrounding area…
23rd July Tuesday Beddau, Bridgend, Gilfach Goch, Llantrisant, Llantwit Major, Pencoed, Roose, St Athan
24th July Wednesday Abercynon, Aberdare, Ferndale, Glyncoch, Tonypandy, Tonyrefail, Pontypridd, Porth
25th July Thursday Barry, Caerphilly, Cardiff, Church Village, Penarth
30th July Tuesday Beddau, Bridgend, Bridgend Valleys, Gilfach Goch, Llantrisant, Maesteg
31st July Wednesday Pontypridd, Porth, Tonypandy, Tonyrefail, Treorchy
1st August Thursday Church Village
6th August Tuesday Beddau, Bridgend, Gilfach Goch, Llantrisant, Llantwit Major, Pencoed, Roose, St Athan
7th August Wednesday Abercynon, Aberdare, Ferndale, Glyncoch, Tonypandy, Tonyrefail, Pontypridd, Porth
8th August Thursday Barry, Caerphilly, Cardiff, Church Village, Penarth
13th August Tuesday Beddau, Bridgend, Bridgend Valleys, Gilfach Goch, Llantrisant, Maesteg
14th August Wednesday Pontypridd, Porth, Tonypandy, Tonyrefail, Treorchy
15th August Thursday Church Village
20th August Tuesday Beddau, Bridgend, Gilfach Goch, Llantrisant, Llantwit Major, Pencoed, Roose, St Athan
21st August Wednesday Abercynon, Aberdare, Ferndale, Glyncoch, Tonypandy, Tonyrefail, Pontypridd, Porth
22nd August Thursday Barry, Caerphilly, Cardiff, Church Village, Penarth
27th August Tuesday Beddau, Bridgend, Bridgend Valleys, Gilfach Goch, Llantrisant, Maesteg
28th August Wednesday Pontypridd, Porth, Tonypandy, Tonyrefail, Treorchy
29th August Thursday Church Village
UK Wide Deliveries and Special Deliveries

Frozen Items

If you need a special delivery or the shipping address is not here in the CF postcode area AND your order contains frozen items, then we can use an Overnight Delivery Service. Delivery is guaranteed before 10.30am.  Delivery days for the Overnight Service are Wednesday, Thursday, Friday and Saturday.  Please do not complete your order online.  Instead, please contact us at least 2 days before the required delivery date on 07729 266457. The delivery charge will be £17.05 up to 15kg with an additional £0.34p per kg up to 100kg.  If the shipping address is in Scotland or Northern Ireland then the cost may be greater. 

When using a professional courier, tracking information will be sent to the email address you have provided.

Non Frozen Items

If ordering only non frozen items then the delivery charge automatically calculated on the Check Out page will be correct and there is no need to contact us.

When using a professional courier, tracking information will be sent to the email address you have provided.

Regular Orders / Subscriptions

If you would like a regular order with no commitment, please ask in the shop or contact us via email, social media or call on 07729 266457. We will be happy to arrange.  We do not currently take payments for regular orders automatically or insist that delivery be on a certain date (as per a subscription programme). We would prefer to give our customers more flexibility.