Welcome to the Wild Tails Cart Page
Please log in on the Account page to view your Reward Points
🎁 Wild Tails Rewards – Everyone Loves FREE Food!
You earn 1 point for every £1 you spend – every order, big or small. This applies in the shop as well as on wild-tails.com. Our system will record your points for you.
Your points automatically build towards free food rewards, with no coupon codes to remember and no ‘brand only’ restrictions. We encourage a varied, balanced diet, so you’re free to mix proteins and brands while still earning rewards.
Silver Reward – redeemable when you have 35 points or more. Reward is worth around £3.50.
Gold Reward – redeemable when you have 70 points or more. Reward is worth around £9.
👉 When you have enough points and you wish to redeem a reward, the easiest way is to just tell us in the Order Notes on the Checkout Page. “Silver Reward”, “Gold Reward”, “Silver & Gold Rewards” etc.
Unless you tell us, we’ll choose a reward for you based on your order history. So if you normally buy Dibo 1Kg bags for example, we’ll add these FREE. Perhaps you would like a “Naked Dog Pure Venison pack” or “Long lasting treats”, “No chicken please” etc… just let us know.
Unused points roll over – nothing is lost! 😃
Please note that Wild Tails Treat Boxes and Frozen Box Deals don’t earn points as they are already heavily discounted.
🎁 Wild Tails Rewards - Key Questions, Answered (click here)
I used to buy in bulk from one brand and get a discount. Will I be better off on the new scheme?
Yes – this is very important! You’ll get free food rather than a discount but with it more choice. Now every pound you spend counts. Unused points roll over.
The Wild Tails Team agreed a special discount with me because my bill was over a certain amount. Is this changing?
Good news! No – these agreements remain.
I order online and in the shop. Can I redeem my points and get rewards both ways?
Yes. We’ll ask for your email address. All points and rewards are recorded in one place.
How can I check how many points I have?
Ask in the shop OR log in at wild-tails.com, click on your Account and then Points and Rewards.
So, you’ve combined all the brand-specific deals and the Loyalty Scheme into one? Yes and now no one has to miss out! It’s also much simpler.
Can you give examples of Pounds earning Points? £1.20 = 1 Point; £45.66 = 45 Points.
What if I live outside your Local Delivery area. Can I still earn and redeem rewards? Yes. However, we can only send you rewards from our large Non Frozen range.