Welcome to the Wild Tails Cart Page

Please log in on the Account page to view your Reward Points

🎁 Wild Tails Rewards – Everyone Loves FREE Food!

You earn 1 point for every £1 you spend – every order, big or small.  This applies in the shop as well as on wild-tails.com.  Our system will record your points for you.

Your points automatically build towards free food rewards, with no coupon codes to remember and no ‘brand only’ restrictions.  We encourage a varied, balanced diet, so you’re free to mix proteins and brands while still earning rewards.

Silver Reward – redeemable when you have 35 points or more.   Reward is worth around £3.50.

Gold Reward – redeemable when you have 70 points or more.  Reward is worth around £9.

👉 When you have enough points and you wish to redeem a reward, the easiest way is to just tell us in the Order Notes on the Checkout Page. “Silver Reward”, “Gold Reward”, “Silver & Gold Rewards” etc.

Unless you tell us, we’ll choose a reward for you based on your order history.  So if you normally buy Dibo 1Kg bags for example, we’ll add these FREE.  Perhaps you would like a “Naked Dog Pure Venison pack” or “Long lasting treats”, “No chicken please” etc…  just let us know.

Unused points roll over – nothing is lost! 😃

Please note that Wild Tails Treat Boxes and Frozen Box Deals don’t earn points as they are already heavily discounted.

🎁 Wild Tails Rewards - Key Questions, Answered (click here)

I used to buy in bulk from one brand and get a discount.  Will I be better off on the new scheme? 

Yes – this is very important!  You’ll get free food rather than a discount but with it more choice.  Now every pound you spend counts.  Unused points roll over.

The Wild Tails Team agreed a special discount with me because my bill was over a certain amount.  Is this changing?

Good news!  No – these agreements remain.

I order online and in the shop.  Can I redeem my points and get rewards both ways?

Yes.  We’ll ask for your email address.  All points and rewards are recorded in one place.

How can I check how many points I have? 

Ask in the shop OR log in at wild-tails.com, click on your Account and then Points and Rewards.

So, you’ve combined all the brand-specific deals and the Loyalty Scheme into one?  Yes and now no one has to miss out!  It’s also much simpler.

Can you give examples of Pounds earning Points?  £1.20 = 1 Point;  £45.66 = 45 Points.

What if I live outside your Local Delivery area.  Can I still earn and redeem rewards?  Yes. However, we can only send you rewards from our large Non Frozen range.